3 Questions To Ask Broadband Internet Providers Before Choosing One

The market abounds in various broadband internet providers, and a few of them are bad apples. It is difficult to understand which of these agencies are actually worthwhile, with many of them putting up expensive advertisements making promising offers to attract subscribers. It is important to be careful and ask the following 3 questions to your ISP in order to choose the best one.

What are your signup fees?

Find out about the fees included with signing the contract, and whether the agency will waive any fees if you are transferring from some other internet subscription. Ask about the total fees that you have to pay for the internet service. In many cases, advertisements do not clearly mention all the charges involved upon signing an agreement. Some ISPs waive the setup fee for people who are switching to them from a competing internet provider, to attract more subscribers.

What are your rates for various monthly plans?

It will help you understand whether the plan matches your budget. Find out whether the ISP also offers subscriptions for an hourly use. It is better to obtain a fixed monthly plan for unlimited usage of internet if more than one person in your house will access the internet. However, if you will only have limited use of the internet, going for hourly rates will cost you less.

Do you offer 24/7 technical support?

Even if you are signing up with a reputed ISP, you can expect some problems to crop up at some point. It is important to have a company that has a 24/7 customer service team, which can resolve all your technical problems at any time of the day or night.

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